Privacy Policy

1. Information We Collect

We may collect the following information when you use our platform:

• Identity information: name, email address, phone number
• Financial information: bank details, transaction history, account balances
• Identity verification documents (KYC): government-issued ID, proof of address
• Usage data: pages visited, actions taken, login timestamps
• Device and browser information for security purposes

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our brokerage services
• Process deposits, withdrawals, and other financial transactions
• Verify your identity and comply with AML/KYC regulations
• Communicate account updates, transaction confirmations, and support responses
• Detect and prevent fraud and unauthorised access

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We implement technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

4. Data Sharing

We do not sell your personal data. We may share your information with third parties only where necessary to provide our services (e.g. payment processors, identity verification providers), or where required by law or regulatory authority.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how our platform is used. You can control cookie settings through your browser.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing activities

7. Data Retention

We retain your personal data for as long as your account is active, or as required by applicable financial and legal regulations. Transaction records may be retained for a minimum of 5 years in accordance with AML regulations.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the platform or by email. Continued use of our services after changes take effect constitutes acceptance.

9. Contact Us

For any privacy-related questions or to exercise your data rights, please contact us through the support chat in your dashboard.